Additional Disabled Access & Specific Requirement Information
ALTERNATIVE FORMATS FOR INFORMATION
All forms and information are available in large print upon request. Please visit the Bookable Access Facilities page for more information.
We provide at least one accessible toilet at each main toilet block in the arena, one at each of viewing platforms and one at the Welfare tent. These will be ‘festival style’ portable units, some of which will be locked with Radar locks.
There is an induction loop at the main Accessibility check-in point (the location of this will be made clear in the access info).
Please note that strobe effects may be used at the event. There will be no specific announcements prior to the use of strobes and lasers. Strobe flicker rates will be at or below 4 flashes per second.
Our on-site medical services provide comprehensive medical advice and treatment facilities and are flexible in meeting specific needs.
Lovebox welcomes deaf and disabled guests, and we’re working harder than ever to make the show as accessible as possible. We operate a 2 for 1 (free carer ticket) policy for eligible customers.
Lovebox is on a green-field site with some tarmac paths. While there are some sheltered areas (marquees) it is mainly an open-air event. Weather and ground conditions may be variable and in times of extreme weather, mobility on the site may become very difficult. We ask you to consider this before purchasing a ticket. The festival takes place in a large area of the park to the East of Grove Road. There is limited blue-badge parking. More information about site layout can be made available on request from mid June onwards.
In order to book your accessible tickets please call the Accessible Ticketing Team on 0800 988 4440.
Distances from main transport hubs are as follows:
For latest travel info and to avoid any delay to your journey, please visit TFL.
Lovebox is a very busy festival, and so to facilitate the safe movement of participants and the public following the procession to the west side of Victoria Park there will be a temporary road closure between Old Ford Road and Lauriston Road.
Please bear in mind that the Metropolitan Police also enforce a 1-hour vehicle curfew around the roads surrounding Victoria Park during egress at the end of each show day.
ACCESSIBLE TAXI PARTNERSHIP
We have teamed up with a local taxi company who have two wheelchair accessible taxis for guests that require an adapted vehicle. Please allow approximately 30 minutes for taxi’s to arrive at the collection point during end of show, and specify if you require an adapted vehicle for wheelchair access when booking. Please also consider that these adapted vehicles are limited, so they will be operated on a first-come, first-served basis. (This is not a subsidised service).
PLEASE NOTE: Your accessibility pass(es) will not be sent out in advance with your ticket(s). All passes, including vehicle accreditation will be collected at the designated accessibility window at the box office at Crown Gate entrance.
MAMA Festivals, 2nd Floor, Regent Arcade House, 19-25 Argyll Street, London W1F 7TS. Company Number: 06798945
© 2017, MAMA Festivals. All rights reserved.